Last Updated: January 2026

Tkbaj Privacy Policy — your data is safe with us

When you open an account or use our services at tkbaj, certain information is collected. This page clearly explains what data is collected, why it is collected, where it is stored, and what your rights are. No fine print, no hidden practices.

1

Introduction & Scope

tkbaj Takes your privacy seriously. This Privacy Policy explains in detail how we collect your information, why we collect it, and how we keep it safe. It applies to your use of the tkbaj website, mobile app, or any of our services.

We believe you should be in control of your own data. That is why this policy is written in plain language as much as possible — cutting through legal jargon to say what actually matters.

In short: tkbaj does not sell your information, share it unnecessarily with third parties, or use it for any purpose beyond providing our services.

This privacy policy is part of our Terms & Conditions' section. If you have any questions, contact us at support@tkbaj.best.

2

What information is collected

Tkbaj collects two types of information — what you provide directly, and what is generated automatically when you use the service.

What you provide directly:

  • At registration: full name, mobile number, date of birth, password
  • During KYC verification: photo of National ID or passport, selfie
  • During payment: bKash/Nagad/Rocket number or bank account details
  • When contacting support: messages you send and any attached files
  • When updating your profile: address or additional contact information

Collected automatically:

  • Device information: model, operating system, browser version
  • Network information: IP address, type of internet connection
  • Usage data: pages visited and time spent, games played, betting history
  • Transaction history: deposits, withdrawals, and bet details
  • Session data collected via cookies and similar technologies

What we do not collect: Your bank PIN, mobile banking password, or full credit/debit card number are never stored on our servers. Payment gateways handle this information directly.

3

How We Use Your Data

Tkbaj uses your data only for specific, legitimate, and transparent purposes. The main purposes are outlined below:

Purpose Data Used Legal Basis
Account Creation & Management Name, mobile number, password Contractual Necessity
Identity Verification (KYC) NID, passport, selfie Legal Obligations
Payment processing Payment Method Information Contractual Necessity
Fraud prevention IP address, device information Legitimate Interest
Customer Support Contact information and history Legitimate Interest
Sending relevant offers Betting & gaming preferences Consent (opt-in)

If the purpose for using your data changes, you will be notified in advance and, where required, your fresh consent will be sought. tkbaj never sells your data or passes it to third parties for marketing purposes.

4

Data Sharing & Third Parties

Tkbaj shares data with third parties only in very limited circumstances and under strict contractual agreements. Those circumstances are outlined below:

  • Payment Provider: With bKash, Nagad, Rocket, and banks — only the information required to complete a transaction
  • Game Provider: PG Soft, Evolution, Pragmatic Play — they can only see your gaming session data, not your personal identity
  • KYC service provider: Licensed third parties may be used for identity verification
  • Law enforcement agencies: Disclosure of information is required under court order or government directive
  • Fraud Prevention Agencies: Data verified with industry-level agencies to detect money laundering or fraud

Important: Outside the situations listed above, tkbaj does not share your information with anyone. Your data is never sold to advertising companies or data brokers — not ever.

Every third-party service provider is required to adhere to our privacy standards. Data processing agreements are signed with each of them, and they may only use your information for the specified purpose.

5

Data Retention & Security Measures

Tkbaj uses multiple layers of security to keep your information safe. This is not just talk — the details are below.

  • Encryption: All data transfers are secured with SSL/TLS 256-bit encryption. You'll know your connection is safe when you see the padlock icon in your browser's address bar.
  • Data Storage: Personal data is stored on secure servers and backed up regularly
  • Access Control: Only authorized staff can access your data, and only when required for their work
  • Password Hashing: Your password is never stored in plain text — it is kept in encrypted form
  • Security Audits: Regular external security audits and penetration tests are conducted

How Long Is Your Data Retained?

  • Personal and transactional data is retained for as long as the account remains active
  • Even after an account is closed, certain data must be retained for legal reasons (typically 5 years)
  • Marketing preference data — deleted upon withdrawal of consent
  • KYC documents — retained for the period required by regulatory guidelines

In the event of a data breach: If a data breach occurs that may affect your personal information, we will notify you and the relevant authorities within the legally required timeframe.

6

Cookies & Tracking Technologies

The tkbaj website and app use cookies and similar technologies. Cookies are small data files stored on your device that help the site recognize you.

The types of cookies we use:

  • Essential Cookies: Maintaining login sessions and security verification — these cannot be disabled as the site will not function properly without them
  • Performance Cookies: Used to track page load times and errors in order to improve site quality
  • Functional Cookies: Remembers your language preference and game settings
  • Analytics Cookies: Used to understand which features are most used — data is fully anonymized

You can disable all cookies except essential ones through your browser settings, though some features may become limited. We do not use third-party advertising cookies.

7

Your rights

You have several important rights regarding your personal data at tkbaj. Knowing them is worth your while.

Your Data Rights

Right of Access

To view the information we hold about you, submit a request and we will respond within 30 days.

Right to rectification

If any of your information is incorrect or out of date, you can request a correction — through your profile settings or by contacting support.

Right to Erasure

If you close your account and there are no legal obligations requiring us to retain your data, you can request that your information be deleted.

Right to restrict processing

You can request that we limit how your data is used for specific purposes — for example, opting out of marketing.

Right to Data Portability

You can request a copy of the data we hold about you in a readable format — it will be provided within 30 days.

Right to Object

You may object to the processing of your data on the basis of legitimate interests. We will take your reasoning into consideration.

How to exercise your rights: To exercise any of your rights, email support@tkbaj.best or reach out via live chat. We will respond within 30 days. Identity verification may be required in some cases.

8

Children's Privacy

Tkbaj is strictly for users aged 18 and above. We do not knowingly collect any information from anyone under 18. Age is verified at registration and further confirmed during the KYC process.

If we become aware that data has been collected from a minor, it will be deleted immediately and the account will be closed. If a parent or guardian suspects their child is using tkbaj, please contact us at support@tkbaj.best.

9

Privacy Policy Updates

Tkbaj may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will reflect this. For significant changes, you will be notified via SMS to your registered mobile number or through a notification in your account.

Continued use of tkbaj after any changes takes effect will be considered acceptance of the updated policy. It is good practice to review the policy after each update.

If you would like a copy of a previous version, contact the support team — we will provide one.

10

Contact & Complaints

For any questions, complaints, or requests regarding this Privacy Policy, please get in touch through the following:

  • Email: support@tkbaj.best (please include "Privacy Request" in the subject line)
  • Live Chat: Get 24/7 support in Bengali on the tkbaj website
  • Help Center: Help Center Go and submit a ticket

Response Times: General enquiries will be answered within 24 hours, and requests for data access or deletion within 30 days. Complex cases may require an additional 30 days — you will be informed in advance if that is the case.

If your issue cannot be resolved with us directly, you may file a complaint with your country's data protection authority or tkbaj's licensing authority. We are committed to cooperating with all legitimate complaints.

How tkbaj Protects Your Information

Ensuring security at every level is our responsibility

SSL 256-bit encryption

Every piece of data exchanged between your browser and our servers is protected with military-grade encryption.

Two-Factor Authentication

Enabling two-factor authentication on your account keeps it secure even if your password is compromised.

Segregated Data Storage

Identity, payment, and betting data are stored on separate servers. A single breach cannot compromise all your information at once.

No Data Sales

Tkbaj never sells your information or shares it with third parties for advertising purposes — that is our commitment.

Regular Security Audits

Independent external security experts regularly audit tkbaj's systems to identify and address any vulnerabilities before they can be exploited.

Rapid Incident Response

In the event of a security incident, our team acts immediately and promptly notifies any affected members.

FAQ

Answers to frequently asked questions about account and betting information

After logging into your tkbaj account, click on your profile icon in the top-right corner. From there, you'll find the "Bet History" and "Transaction History" tabs listed separately.

In bet history You'll find: which matches you bet on, the amount wagered, the odds taken, the outcome, and how much you won or lost — all with date and time stamps. Use the filters to search by specific date range or bet type.

In transaction history You will find: full details of every deposit and withdrawal — amount, payment method, status, and transaction ID. If there is ever a dispute over a transaction, you can contact support using that ID.

The last 3 months of history are typically available to view directly. If you need older records, contact the support team — we can generate a report based on your request.

tkbaj uses the Decimal odds format — the easiest to understand. The number tells you directly how much you will receive in total for every 1 BDT staked (including your original stake).

Let's walk through an example:
— Odds of 1.85 means: a ৳1,000 bet returns ৳1,850 in total if you win. Profit: ৳850.
— Odds of 2.50 means: a ৳1,000 bet returns ৳2,500 in total if you win. Profit: ৳1,500.
— Odds of 1.02 mean: a near-certain outcome, but very little profit.
— Odds of 5.00 mean: a less likely outcome, but a win returns five times your stake.

The math is simple: (Bet Amount × Odds) = Total Return. To find your profit, subtract the bet amount from the total return.

As soon as you enter a stake on the bet slip, the "Potential Winnings" figure updates automatically below — no manual calculation needed. That said, understanding how it works makes it easier to compare value across different markets.

Start Betting on a Secure Platform

Your data is secure, payments are fast, and support is in Bangla — register at tkbaj and get a 100% bonus on your first deposit.

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